Technology
Assessments: A Checklist for Getting Started Fast
As
a computer consultant, technology assessments are an important part of
your sales cycle. These assessments help gauge your new customers'
needs, so you can develop comprehensive solutions and strengthen future
client relationships.
The following checklist can help you get started fast
with your technology assessments, so you can easily and rapidly create
an appropriate, semi-customized plan for each and every new customer.
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Physical Security. Make sure the right
physical controls are in place to secure all servers, networking and
telecommunications equipment to prevent unauthorized access.
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Logical Security. Ensure that appropriate
software security controls are in place so you can prevent viruses
and unauthorized data access.
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Logistical and Environmental Controls. All
technology assets have to be housed in facilities that offer the
right environmental conditions – temperature and dust regulation,
furniture, racks and physical equipment organization.
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Configuration Management. Ensure systems are
installed and configured according to established requirements and
standards.
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Systems Administration Procedures. Security
systems and administrative procedures need to be well-defined and
assigned to specific staff members.
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Hardware Inventory Management. You need to
make sure all hardware is properly inventoried and that the warranty
and maintenance records are diligently updated and tracked.
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Software Licensing. Make sure all software
usage complies with licensing agreements and that these records are
well-maintained.
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Data Backup and Disaster Recovery Procedures. Data
backups must be made and tested on a regular basis so that important
information can be recovered in case of systems failure, data loss
or any other disaster.
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Documentation. You must make sure that
systems, procedures and policies are well-documented and regularly
updated. Also, make sure that your clients maintain systems reports,
error logs, help desk records, and other related problem logs.
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Performance and Capacity Planning. All
systems must perform according to required levels. Think about
uptime, system availability, bandwidth, data storage and archiving
older data files.
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Change Management. You need to be sure that
all major changes are documented, tested and verified before they
are implemented.
In this article, we introduced you to a short checklist
that can get you started faster with your technology assessments for
small business customers. To learn more about how you can get great,
steady, high-paying clients, go sign-up now for the free
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