Information
Technology Service Tips for Subcontracting and Partnering
Are
you trying to build your Information Technology service company?
Sometimes in order to provide complete, fully-integrated, end-to-end
solutions to your valued clients, you have to rely on subcontracting and
partnering.
Subcontracting and partnering can be an excellent way to
grow business and improve your relationships with clients. But many
professionals in the technology business do not quite understand the
difference between the two concepts or how to work them into their plans
for working with small businesses.
The truth is, subcontracting and partnering can improve
your ability to work with clients and help you efficiently run your
business . It also frees you up for your most important business-growth
activities so you have enough time to focus on important administrative,
sales and marketing activities that will keep your sales funnel full of
viable prospects, customers and clients.
The following 3 tips can help you better understand how
to use subcontracting and partnering as you build your Information
Technology service business.
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Understand the Difference between Subcontracting
and Partnering. There are several key ways that subcontracting
differs from partnering. With subcontracting, your client has a
single point of contact with your firm. The subcontractor primarily
communicates with your firm, with only minimal direct communication
with your client. Basically, the subcontractor functions as an
extension of your firm, and the client does not necessarily even
have to know that some of the larger project is being farmed out.
With a subcontractor, the client gets one proposal, one contract and
one invoice from your firm. Subcontractors also get paid by your
firm, not the client. If your Information Technology service company
is talking about partnering, you are working with another
non-competing technology provider that is retaining its own
corporate identity and presenting its own credentials to a mutual
client. The client is aware there are two or more distinct
technology providers involved in the project, and your partners
communicate directly with the mutual client. The client communicates
with the main contact person at all partnering computer consulting
firms and gets proposals, contracts and invoices from all of them.
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Clarify which Party Handles which Details. With
partnering and subcontracting, you need to clarify which party is
handling which details of each project. In a master
contractor/subcontractor relationship, the master contractor (your
Information Technology service firm) will handle most, if not all
administrative and management tasks. Unlike a partnering
arrangement, you won’t need to spend a lot of time with your
subcontractors reaching a common ground on whose billing and
administrative procedures you will adopt. When you are a master
contractor, you call the shots. However, whether you are working
with subcontractors or partners on a project, you will still want to
create a planning document that helps you define the rules of
engagement and spells out individual responsibilities so everyone is
always on the same page.
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Take Stock of the Skills You Are Retaining.
Most of the time when you seek out a potential partner or
subcontractor, you’re looking specifically for a certain skill
set. After all, you’re trying to enhance your own offering so you
can best serve your clients' needs. For example, if client of yours
needs a relational database designed to track wedding bookings for
their catering business and this is not a skill you have in house,
you will probably be looking for a subcontractor with expertise in
the appropriate database platform and front-end design. Make sure as
you engage with a new subcontractor or partner that you get an idea
of his/her baseline level of knowledge on a variety of products and
platforms beyond his/her specialty. You can create a skills
inventory worksheet that you use with all your subcontractors and
partners to collect information efficiently and consistently.
In this article, we talked about some of the most
important differences between subcontracting and partnering, and how you
can use subcontracting and partnering to grow your Information
Technology service business. To learn more
about how you can attract great, steady, high-paying clients to your
Information Technology service firm, go sign-up now for the free
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